Jilli96 Privacy Policy – How We Protect Your Personal Data

1. Overview

At Jilli96, we take your privacy seriously. We know that when you sign up for an account or place a bet on our platform, you're trusting us with personal information — and that trust is something we don't take lightly. This Privacy Policy is here to give you a clear, honest picture of how your data is collected, stored, used, and protected.

Jilli96 is committed to handling personal data responsibly and in compliance with all applicable Philippine laws and regulations. We follow the principles of transparency, legitimate purpose, and proportionality — meaning we only collect what we actually need, and we use it only for the purposes we've told you about.

This policy covers data collected through the Jilli96 website, mobile browser version, and any related communication channels including customer support and email correspondence. If you ever have questions about how your data is used, our Data Protection Officer (DPO) is available to help — details are at the bottom of this page.

2. Data Controller

Jilli96 operates as the data controller for all personal information collected through the platform. As data controller, Jilli96 determines the purposes and means of processing your personal data. We are responsible for ensuring that your information is handled securely and in line with this Privacy Policy and applicable Philippine law.

If you need to get in touch with us regarding data privacy matters — whether to exercise your rights, raise a concern, or ask a question — please reach out to our dedicated Data Protection Officer at privacy@jilli96.com.

3. Data We Collect

Jilli96 collects personal data in several ways — directly from you when you register or use our services, automatically through your interaction with our platform, and occasionally from third parties for identity verification purposes. Here's a breakdown of the types of data we collect:

We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or political affiliations unless specifically required for regulatory compliance and with your explicit consent.

4. Purpose of Collection

Jilli96 collects and uses your personal data for the following specific purposes. We will never use your information for anything not listed here without first informing you and, where required, obtaining your consent:

• Account creation and management — To register your account, verify your identity, and maintain your membership on Jilli96.
• Service delivery — To allow you to access and use all features of the platform, including sports betting, live casino, Sabong, Bingo, and the VIP Club.
• Payment processing — To process deposits and withdrawals via GCash, Maya, bank transfer, and other accepted payment methods.
• Regulatory compliance and KYC — To comply with anti-money laundering (AML) laws, age verification requirements, and gaming regulations applicable in the Philippines.
• Fraud prevention and security — To detect and prevent fraudulent activity, unauthorized account access, and abuse of promotions.
• Customer support — To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing communications — To send you relevant promotions, bonus offers, and platform updates, where you have given your consent to receive them. You may opt out at any time.
• Platform improvement — To analyze usage patterns and improve the user experience on Jilli96.
• Responsible gaming — To monitor for signs of problem gambling and apply any limits or exclusions you have requested.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, Jilli96 processes your personal data on the following legal bases:

• Contractual necessity — Processing required to perform the contract between you and Jilli96 (e.g., managing your account, processing bets, paying winnings).
• Legal obligation — Processing required to comply with applicable laws, such as AML regulations, gaming licensing conditions, and tax reporting obligations.
• Legitimate interests — Processing necessary for our legitimate business interests, such as fraud detection and platform security, where these interests do not override your fundamental rights.
• Consent — Where we rely on consent (e.g., for marketing emails), you have the right to withdraw that consent at any time without affecting the lawfulness of any prior processing.

6. Data Sharing & Third Parties

Jilli96 does not sell your personal data to third parties. We do not share your information with marketing companies or data brokers. We only share your data in the following limited circumstances:

• Payment processors — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet providers, and card networks receive the minimum data necessary to process your transactions.
• Identity verification providers — KYC and AML compliance services may receive identity documents and data to verify your identity.
• Regulatory authorities — We may be required by law or court order to share data with Philippine regulatory bodies, law enforcement agencies, or financial intelligence units.
• Technology service providers — Hosting, analytics, and platform support vendors who access data only as data processors under strict contractual data protection obligations.
• Game content providers — Limited non-identifiable usage data may be shared with certified game studios for audit and RNG verification purposes.

7. Data Retention

Jilli96 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our general retention periods are as follows:

• Active account data — Retained for the duration of your account membership plus a period of five (5) years after account closure, as required for AML compliance and regulatory recordkeeping.
• Transaction records — Retained for a minimum of five (5) years in line with Philippine financial reporting obligations.
• KYC documents — Retained for five (5) years after the business relationship ends, or longer if required by a specific legal obligation.
• Support communications — Retained for three (3) years for dispute resolution and quality assurance purposes.
• Marketing data — Retained until you withdraw your consent or unsubscribe from communications.
• Technical/usage logs — Retained for twelve (12) months for security monitoring and fraud detection.

When data is no longer needed and no legal obligation requires its retention, we securely delete or anonymize it.

8. Security Measures

Protecting your data is a core part of how Jilli96 operates. We implement a range of technical and organizational security measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure:

• SSL/TLS encryption — All data transmitted between your device and Jilli96 is encrypted using industry-standard protocols.
• Password hashing — Passwords are never stored in plain text. We use strong cryptographic hashing algorithms.
• Access controls — Only authorized Jilli96 personnel have access to personal data, and access is granted on a strict need-to-know basis.
• Regular security audits — We conduct periodic security reviews and vulnerability assessments of our platform.
• Two-factor authentication (2FA) — Available to all members as an additional layer of account security.
• Fraud detection systems — Automated monitoring systems flag suspicious activity in real time.

9. Cookies & Tracking Technologies

Jilli96 uses cookies and similar tracking technologies to improve your experience on our platform. Here's what you need to know:

• Essential cookies — These are necessary for the platform to function properly. They keep you logged in and remember your preferences. You cannot opt out of these without affecting platform functionality.
• Analytics cookies — These help us understand how members use Jilli96 so we can improve the platform. Data collected is aggregated and anonymized.
• Functionality cookies — These remember your settings, such as language preference and notification choices.
• Marketing cookies — Used to deliver relevant promotions and offers based on your activity. You can opt out of these via your account settings or browser preferences.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect how the Jilli96 platform performs for you. For more details on specific cookies we use, contact our DPO at privacy@jilli96.com.

10. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jilli96. These rights are real, and we take them seriously:

To exercise any of these rights, send a written request to privacy@jilli96.com. We will respond within 15 business days. Some requests may require identity verification before we can process them.

11. Minors and Age Restriction

Jilli96 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older, as required under Philippine gaming regulations. We do not knowingly collect, store, or process the personal data of anyone under 21 years of age.

During registration and at subsequent KYC checks, we verify the age of all members. If we discover that a registered account belongs to a person under the age of 21, we will immediately suspend the account, delete the associated personal data, and, where applicable, return any deposited funds.

If you believe a minor has registered an account on Jilli96, please notify us immediately at support@jilli96.com so we can take prompt action.

12. Changes to This Privacy Policy

Jilli96 may update this Privacy Policy periodically to reflect changes in our data practices, services, or applicable law. When we make material changes, we will notify registered members via email and display a prominent notice on the Jilli96 platform at least seven (7) days before changes take effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy regularly. Your continued use of Jilli96 after any changes are published constitutes your acceptance of the updated policy.

If you disagree with changes to this Privacy Policy, you may close your account by contacting our support team before the effective date of the changes. Instructions for account closure are available in our FAQ.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the way Jilli96 handles your personal data, please reach out to our dedicated Data Protection Officer (DPO):

• Email: privacy@jilli96.com
• General Support: support@jilli96.com
• Live Chat: Available after logging in to your Jilli96 account — 24/7.
• FAQ: Visit our FAQ page for quick answers about account and privacy questions.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. We would always prefer you contact us first so we can resolve any concern directly and promptly.